Privacy policy.

J&V Limited (operating as Waving Cat) is committed to ensuring that your privacy is protected. This Privacy Policy sets out how Waving Cat collects, stores, processes, transfers, shares and uses data that identifies or is associated with your ("personal data") when you visit, use our services or make a purchase from www.wavingcat.uk (the “Site”) and information regarding our use of cookies and similar technologies.

By using our Site, you (the user of the services) agree to the terms of this Privacy Policy.

Waving Cat may update this Policy from time to time by updating this page. Please check back occasionally to ensure that you are happy with any changes. This policy is effective from 15/05/2025.

Information We Collect

We collect personal data that you voluntarily submit directly to us when using our Services. This can include information provided when setting up an account, purchasing any products or correspond with us by our contact form, email or otherwise. Information that you directly submit to us through our Services may include: 

  • Basic contact details including your name, address, phone number, email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

  • Account information including your username, password, security questions.

  • Shopping information including the items you view or put in your cart.

  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the contact form or by emailing directly.

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. Any information included on our contact form is also shared with Zapier for the purpose of data porting.

If you choose not to provide this data we may not be able to provide you with the services or respond to requests.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Information We Collect Automatically

We also automatically collect personal data indirectly about how you access and use our website. This information is collected using cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses. These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

Information We Collect Form Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Squarespace

  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfil your orders and provide you with products or services you have requested, in order to perform our contract with you.

  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. 

Security, Storage, and Retention of Your Personal Information

We are committed to ensuring that your information is secure however please note that no security measures are impenetrable and we recommend that you do not use unsecured channels to communicate sensitive or confidential information to us. 

All personal data we collect will be stored by Squarespace’s cloud hosting provider on secure servers. 

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of our legitimate business interests and satisfying any legal or reporting requirements. Information is stored

How We Use Your Personal Information

We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfil your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping and to enable you to post reviews. You may not opt out of service related communications.

We use your personal information to improve our products and services. Periodically we may send you promotional emails, information about new products or offers you may find interesting. We may also use the information to better customise the website according to your interests. We will only send you marketing messages if you have given us your consent to do so.

We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

Recipients of Personal Information

We may share your personal data with the following third parties for legitimate purposes which may include:

Service providers that perform services for us or on our behalf for example, payment processing, web hosting, data analytics, customer support, shipping providers.

User Generated Content

The services may enable you to post product reviews. If you choose to submit user generated content this will be public and accessible by anyone. 

Links to Other Websites

Our website may contain links to other websites or platforms of interest. However, once you have used these links to leave our site you should note that we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such site. You should review their privacy and security policies and other terms and conditions.

Controlling your Information

In accordance with UK privacy law, you have the following rights in respect of your personal data that we hold:

  1. Right of access. The right to obtain access to your personal data along with certain related information.

  2. Right of portability. The right, in certain circumstances, to receive a copy of the personal data you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal data to another person.

  3. Right to rectification. The right to obtain rectification of any inaccurate or incomplete personal data we hold about you without undue delay.

  4. Right to erasure. The right, in some circumstances, to require us to erase your personal data without undue delay if the continued processing of that personal data is not justified.

  5. Right to restriction. The right, in some circumstances, to require us to limit the purposes for which we process your personal data if the continued processing of the personal data in this way is not justified, such as where the accuracy of the personal data is contested by you.

  6. Right to withdraw consent. If you have provided consent for the processing of your personal data, you have the right to withdraw your consent. If you withdraw your consent, this will not affect the lawfulness of our use of your personal data before your withdrawal.

You also have the right to object to any processing based on our legitimate interests where there are grounds relating to your particular situation. There may be compelling reasons for continuing to process your personal data, and we will assess and inform you if that is the case. You can object to marketing activities for any reason.

If you wish to exercise one of these rights or have a complaint about how we process your personal information, please contact us using the contact details at the end of this Privacy Policy. You also have the right to lodge a complaint to your local data protection authority. Information about how to contact the UK Information Commissioner's Office can be found here. 

Contact

Please contact hello@wavingcat.uk if you have any questions, comments and requests regarding this Privacy Policy.